You have about four options to get your iPhone repaired. You can take it back to its maker (which is expensive). You can find someone who's learning how to repair iPhones in their bedroom or back seat (your phone could end just being a practice session gone wrong - it happens all the time). You may find a shop that repairs iPhones and toasters. It's Like going to Vegas except, what happens to your iPhone stays with your iPhone and you, (good or bad). You could use a mail-in service. You'll be without your iPhone for some time, and it you'll pay plenty for the trouble. If you get it back and something is not right, you'll be back at the post office or FEDEX and you'll be fed up.
Here are 3 tips to make it happen fast, right, and at a reasonable price.
TIP # 1:
Find an established business with a brick and mortar location, which will be there when you need it. Check the shop out on Google Places, Yahoo, and yelp.
TIP # 2:
Ask the shop for at least one customer you can call. Call them.
Tip # 3:
Like any industry, there are high-end providers. Using a high-end provider may actually cost the same of less. At the minimum, don't use a shop that won't give you an estimate over the phone, based on what you are telling them is wrong with your phone.
The ultimate in service is a shop which will give you a firm quote over the phone, and provide valet service. Valet service means they'll come to you, transfer your data to a loaner iPhone in front of you, (so you have zero down time) and they'll return to you with your repaired iPhone no more than 24 hours later. However, don't be fooled by a repair person who is simply operating from their vehicle or home, it is likely you won't be able to find them for warranty work.
Few shops do valet-like service, but they do exist. The cost for such a service should be minimal, at most. If you can't find a shop which provides a valet-like service, the next best thing is to find one with a fast mail-in service which offers REAL time-line guarantees. Most mail-in services are only fast if you pay a substantial amount of money for the speed. You can find one which will get it back to you fast (guaranteed) without charging much for the speed.
Apple products are well made, well loved, and it is only natural that very capable and reasonable repair shops would rise up through the weeds. By following the above tips, you're bound to find an honest, experienced shop - one of the flowers, among the weeds.
What should you do next?
Please, ask questions. We'll answer any question you have about any Apple device. It is our pleasure to answer it for you, for free and without any obligation of any kind. We have done thousands of repairs. We are a family run business with two locations in Southern California. You can contact Kort, Julie or Scott Linden at: http://www.itechrepairplus.com/ Thanks for reading this - Scott R. Linden
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